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kb:troubleshooting:hhx-stopped-working [2021/09/17 15:38] – kg6bajkb:troubleshooting:hhx-stopped-working [2021/09/17 15:41] – kg6baj
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 This happens for a few reasons.    This happens for a few reasons.   
  
-Registration Timeout - Much like the annoying neighbor Sheldon, your phone should have a re-register time out of at least 3600 seconds.  Anything lower than that and Penny will block you from trying to knock ever again. ( I named the firewall Dexter for personal reasons but for this Sheldon analogy... Penny is better fitting)+Registration Timeout - Much like the annoying neighbor Sheldon, your phone should have a re-register time out of at least 3600 seconds.  Anything lower than that and Penny will block you from trying to knock ever again. (I named the firewall Dexter for personal reasons but for this Sheldon analogy... Penny is better fitting)
  
-Phonebook - You might be trying to pull a non-existant phonebook from the server and after your phone has tried 200 times in 30 seconds the firewall blocks you. ( It thinks your trying to hack by sending nonsensical commands)+Phonebook - You might be trying to pull a non-existant phonebook from the server and after your phone has tried 200 times in 30 seconds the firewall blocks you. (It thinks your trying to hack by sending nonsensical commands)
  
 Wrong SIP Firmware - Many people buy phones online, hook them up and have no clue what they are doing.  The phone may not even have firmware capable of handling SIP traffic.  For example many Cisco phones run something called SCCP or Skinny.  This doesn't work with SIP.  And so you pop in your Username and Password with the server name and off it goes trying to make a non-existant SCCP session with the server.... Which after a few tries Penny blocks you as well. Wrong SIP Firmware - Many people buy phones online, hook them up and have no clue what they are doing.  The phone may not even have firmware capable of handling SIP traffic.  For example many Cisco phones run something called SCCP or Skinny.  This doesn't work with SIP.  And so you pop in your Username and Password with the server name and off it goes trying to make a non-existant SCCP session with the server.... Which after a few tries Penny blocks you as well.

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